FOR ENTERPRISE IT & SECURITY TEAMS
Help desk identity verification
Service desk caller verification before account recovery.
Verify the caller before a password or MFA reset, or a locked-out passkey recovery. An in-person branch supervisor and a separate HQ help-desk agent each approve with their own FIDO2 key.
A Microsoft Entra Temporary Access Pass or Okta Temporary Access Code then appears on the employee’s screen, so they can enroll a replacement security key or passkey.
No ID scans, selfies, SMS, or security questions.
Microsoft Entra ID. Okta support is in early access.
$1.50/user/month standard · $3/user/month high-risk
$300 monthly minimum. One-time implementation and onboarding $1,000–$2,500. See pricing → Contact us for enterprise pricing and deployment planning