VerifiedKnock
Support
Contact us
- Support email: support@verifiedknock.com
- Security reports: security@verifiedknock.com
- Business and pilots: founders@verifiedknock.com
What to include
- Your organization name
- What you were doing and what happened
- The time it happened, with your time zone
- Any error code shown on screen (for example
MS_NOT_LINKED)
Never send passwords, temporary access passes or codes, recovery codes, or photos of security keys.
Self-help
- Microsoft Entra ID setup: Sign in with Microsoft, permissions, and troubleshooting codes
- Okta setup: scopes, connecting with a client secret or a key, and troubleshooting codes. Okta is in early access: email founders@verifiedknock.com to turn it on.
- Lost every security key? Use Recover access, or ask another owner in your organization.
- Privacy Policy and Terms of Service
- Remove VerifiedKnock from your tenant: Entra admin center → Enterprise applications → VerifiedKnock Pass → Delete.
Security issues
To report a vulnerability, email security@verifiedknock.com. Please don’t include real user data or secrets.